financialhelp adventhealth com

To receive an application, call our Customer Service department at 855-241-2455 (855-AH1-BILL), visit our website at FinancialHelp.AdventHealth.com or go to the patient registration area at one of our hospitals. If the 200% maximum financial assistance threshold needs to be expanded for market-specific conditions (including competition and public relations), the entity’s representative is to present the exception to the AdventHealth Senior Hospital Finance Group (SHFG) Committee for approval. Learn more about financial assistance opportunities below.

Understanding the Context

Financial assistance is available for emergency care or medically necessary care, except as may be determined at the sole discretion of AdventHealth on a case-by-case basis. Once you receive your statement, you can find out more about available payment options, including payment plans, by contacting customer service via phone at 855-241-2455 or by sending a message through your AdventHealth Account. If this is a medical emergency, call 911 immediately. Copyright © 2026 AdventHealth.